Returns Policy

You may return an item if its not as described or faulty for a full refund. We'll also Refund the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

The Refund will only be given when the goods are returned to us.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days) Due to natural disasters eg. Floods, virus etc. shipping may be delayed.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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We DO NOT Refund if you simply change your mind or the item is damaged in shipping.

Shipping

 Custom built items can take up to 5 days depend correspondence.

Due to covid-19 shipping and handing can take up to 2 weeks.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

From payment received to shipping, can take up to 2 weeks.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.